Archive for Customer Service

News: Alliance Opens Door To Travel Retail Sector

Mar 25, 2012 No Comments by

As a consultant that works globally, I am all too familiar with being on the consumer end of the travel retail business. We have an exciting new partnership with Mark Thornton, who has deep industry connections.   We’re looking forward to educating and empowering retailers to harness the unique needs and buying power of today’s [...]

Customer Service, Marketing, Marketing, Monitoring / Listening, Social Business, Social Media, Social Media Means Business, Social Networks Read more

Live Podcast: Twitter Boot Camp Preview With AllTwitter Editor Lauren Dugan (#AListQ)

Jul 11, 2011 1 Comment by

With Twitter now at 300 million users, your audience is there – and growing.

Analytics, Authors, Bloggers, Brands, Business, Community, Consumerism, Customer Service, Education, Events, iTunes, Journalists, Marketing, Monitoring / Listening, Podcasting, Social Business, Social Media, Social Networking, Social Networks, Stealth and Startup, Strategy, Web 2.0, Web 3.0, Workshops Read more

Live Podcast: Evan Hamilton, Community Manager at UserVoice

Jun 13, 2011 1 Comment by

“Smarter, better,” customer service is what UserVoice (@UserVoice) promises and, by most accounts, delivers.

Business, Community, Consumerism, Customer Service, Marketing, Monitoring / Listening, Social Business, Social Media, Web 2.0, Web 3.0 Read more